01 · Work
Ten-plus years with Macs, from Apple to Zalando.
Zalando SE Since Current
Managing the fleet of macOS and iOS devices for Europe's leading online fashion platform.
Focusing on infrastructure scalability, improving MDM workflows, and streamlining the device lifecycle for thousands of employees.
Taxfix –
Worked on fixing tax filing fear. Helped lead IT systems engineering for an intuitive app that enables anyone to file taxes with confidence.
Supported a diverse team of 500+ professionals across Berlin and Madrid. Stack included advanced macOS fleet management, IdP integrations, and automated compliance workflows.
C3 Creative Code and Content –
Managed Apple infrastructure for Europe's leading Content Marketing Network. Focused on high-availability systems for journalists and designers and macOS management/automation.
Swift Agency –
Provided strategic IT support for a digital creative agency. Supported high-profile campaigns for clients like Starbucks, Google, and adidas.
Apple, Inc. –
Diagnosed and repaired hardware/software issues. Honed skills in de-escalation and rapid troubleshooting at the support bar.
Validated connectivity and UI performance across diverse automotive hardware. Collaborated with engineering teams to isolate regressions and verify fixes prior to release.
Sharepoint360 –
Phone, remote and desk-side support for PC and Mac users. Kept the internal knowledge base up to date and helped with workstation imaging and deployments.
Managed SharePoint environments and earned my Microsoft certification for SharePoint Server 2007 (MOSS) configuration.